Contact / Booking
Book an Appointment.
Request an appointment. The clinic will contact you to confirm availability. Choose WhatsApp, phone, or email for the reply. Do not include private medical details in this form.
Contact the clinicNew Kingston, Jamaica
Have an X-ray, MRI report, or referral?Bring it to your appointment, or ask the clinic how to share it directly. Do not attach or describe private medical information in this form.
Opening hours
Opening hours
Patient Information
Your First Visit
- 01
Discussion
Your concerns, history and goals.
- 02
Assessment
Relevant movement, strength, mobility, function and clinical factors.
- 03
Explanation
Your findings and questions.
- 04
Treatment
Where appropriate, treatment may begin during the first appointment.
- 05
Personalized Plan
Guidance for the next stage of recovery.
- 06
Home Program
Exercises or recommendations where appropriate.
Insurance & Payment
Accepted insurance includes Sagicor, Guardian Life and Canopy. Payment methods include cash, debit and credit cards, bank transfer and Remitly. Before your appointment, confirm coverage, whether direct billing applies, payment timing, required documents and any costs your insurer will not cover.
Frequently Asked Questions
Do I need a doctor’s referral?
Contact the clinic to discuss your needs and confirm any referral requirements for your visit or insurer.
How long is a physiotherapy session?
Session length varies for each client. The team will confirm the duration when arranging your appointment, based on your assessment and treatment needs.
What should I wear?
Ask the clinic about clothing suitable for your assessment, especially if you are requesting hydrotherapy.
What should I bring?
If you have a referral, X-ray or MRI report, bring it to your appointment or ask the clinic how to share it directly. Confirm any insurance documentation before your visit.
Do you accept insurance?
Yes. Confirm your coverage and billing arrangements directly with the team before your appointment.
Which insurance companies do you accept?
Accepted insurance includes Sagicor, Guardian Life and Canopy. Contact the clinic to confirm your coverage.
Do you offer hydrotherapy?
Yes. Hydrotherapy and aquatic rehabilitation are among our services. Suitability depends on your individual assessment.
Do you treat sports injuries?
Yes. Sports and orthopedic rehabilitation is available. Contact the team to discuss your injury, sport and rehabilitation goals.
Do you treat back pain?
Yes. Contact the clinic to arrange an assessment and discuss how back pain affects your movement and daily activities.
Do you provide post-surgical rehabilitation?
Yes. Rehabilitation is planned around your procedure, recovery stage and guidance from your surgical team.
Can I book through WhatsApp?
You can request an appointment through WhatsApp at 876 558-9933. The clinic will confirm availability; sending a message does not reserve a time.
Where are you located?
7 Norwood Avenue, Oxford Road, New Kingston, Jamaica.
What are your opening hours?
Monday to Friday, 7am–5pm, and Saturday, 9am–3pm.